Social Data Scientist (Youth Graduate)

Role Overview

Reporting to the Senior Manager, Data Science, this position will support the implementation of social data and research initiatives, including those focused on homelessness, poverty, domestic violence, mental health, addictions and community safety. 

This role will support applied data needs across the organization to produce AI-enabled products that drive social change. This will focus on both qualitative and quantitative work, with an emphasis on the application of data science and emerging tech to social innovation. The role will work internally and externally on R&D and product-related activities to enhance product and service offerings.

This is a remote position – work from home anywhere in Canada!

About Us

We are a social tech innovation scale-up focused on digitization and systems change with the pace to match. As a B-Corp, we are obsessed with achieving our social purpose through a sustainable, successful business model. We are a fast growing, energetic team with 40+ high achievers in technology, systems planning, research, data science, and community impact. When you join HelpSeeker: 

– You’ll be on the ground floor of an innovative scale-up environment revolutionizing the way people access help and how we design/operate our social safety net. 

– You’ll be part of a innovation-obsessed, high caliber team made up of some of Canada’s top thinkers on social change and digital innovation. 

– You can be you: we believe we do our best work when we are passionate about our work and can be ourselves – no big corporate culture, unnecessary rules, or policies here – and you can keep working from home, even post-COVID.


Your work will include: 

  • Applying new technology and data science techniques to social innovation.
  • Interpreting insights from Machine Learning and AI efforts to public policy, funding and social service delivery contexts.
  • Supporting research needs across the organization (qualitative and quantitative work).
  • Previous experience with data engineering and building data assets.
  • Working internally and externally on R&D activities to enhance product offerings. 
  • Providing analysis in developing, interpreting and communicating market and customer insight and data.
  • Embedding social science expertise and Reconciliation, Inclusion, Diversity, Equity, Sovereignty lens to Innovation team to enhance value proposition & maximize customer success
  • Providing subject matter expertise for the successful build of various products for the sector. E.g. using previous information management experience to ensure successful delivery of tech builds in the social sector. 
  • Consulting with stakeholders designing questionnaires/moderator guides, facilitating research, interpreting data, formulating reports and presenting key findings to stakeholders (including senior leadership). 
  • Communicating and collaborating effectively across multiple stakeholders and multiple projects.
  • Building and fostering relationships and trust across the organization, and with external clients
  •  Creating and leading opportunities for collaboration and innovation by promoting interdisciplinary and inter-sectoral research and linking to national and international research networks.


What you bring 

  • Technical expertise in social data science.
  • Data engineering experience.
  • In-depth knowledge and understanding of the systems, supports, resources and linkages required to successfully prevent and reduce complex social issues.
  • Multisector stakeholder engagement experience such as Indigenous organizations, communities, government and community-based organizations. 
  • Passion about analyzing data and understanding results to deliver insights to inform and drive core business objectives.
  • Proven track record in delivering on complex social science research using quantitative and qualitative methods; previous experience working with datasets is a must. 
  • Ability to engage new technology tools in decision-making, including decision-support systems, Machine learning, predictive analytics. 
  • Familiarity with diverse business functions including Marketing, Finance, Research & Technology.
  • Analytical ability and problem-solving skills. 
  • Excellent communication and public speaking skills. 


Due to funding requirements, the applicant must meet the following:

  • 15 to 30 years of age at the start of employment.
  • Post-secondary graduate.
  • Canadian citizen, permanent resident of Canada or person granted refugee status in Canada.
  • Legally entitled to work according to the relevant provincial legislation and regulations.

Our Commitment to a Diverse Culture & Reconciliation

 We value authentic Reconciliation and realize that restoring relationships is integral to systemic transformation. We acknowledge Indigenous people and perspectives as an asset to our work and teams, and therefore encourage applicants to self-identify as Indigenous.  

We believe in a holistic, diverse, equitable and inclusive environment. We ensure equal opportunity for all applicants and encourage people of all visible minorities, and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply for our job opportunities.

We are committed to making HelpSeeker a more diverse and inclusive workplace. A part of this commitment is our participation in the 50-30 Challenge to increase representation of women and under-represented groups of people including visible minorities, people living with disabilities, and members of the LGBTQ2S+ community.  As founding peoples of Canada, First Nations, Inuit and Métis persons are under-represented in positions of economic influence and leadership.

 Learn more about the 50-30 Challenge here: 

Join Us

If you are interested in joining us at HelpSeeker, please forward your interest, quoting the job title, with an accompanying cover letter and resume. 

We thank you for your time and appreciate your interest in employment at HelpSeeker.