Social Data Analyst

Role Overview

The Social Data Analyst will work with HelpSeeker’s clientele to provide data and analytics services to communities across Canada. With a focus on building systemic capacity for stronger social responses, the Social Data Analyst will take on a portfolio of up to 20 projects that require the translation of data, community input, and more into stories, insights, and strategies that communities can use to advance and mobilize their wellbeing goals.

 

Click here for a PDF of the full posting: Social Data Analyst – 2022 Sept

About Us

HelpSeeker Technologies is a Canadian social technology and systems change B-Corp, founded in 2018. HelpSeeker’s team of 30+ builds innovative solutions for complex social challenges.


HelpSeeker’s solutions support the transformation of fragmented social safety nets into ones that are human-centered, transparent, accessible, and evidence-led. HelpSeeker’s innovative technology and wraparound expert advisory support key stakeholders through three integrated models for help seekers, help providers, and decision-makers. 


HelpSeeker has a 100% remote work environment – all staff work from their home offices located across Canada.


When you join HelpSeeker you will be:

Responsibilities

  • Problem Diagnosis: Working with community partners to unpack the challenges they face related to community wellbeing, and articulate those challenges in a clear way
  • Project Delivery: Using applied research, technical writing, and socio-economic data analysis to synthesize information into clear, concise stories and recommendations for communities 
  • Customer & Project Management: Applying project management practices to build and maintain positive relationships with stakeholders in the context of project and social innovation work
  • Craft technical reports, presentations, position papers, and other collateral that tell stories about where, when, how, and why communities can tangibly improve their systems of care
  • Formulate research questions that can be used to advance client goals by facilitating community engagement, reviewing socio-economic data, and leveraging other inputs
  • Coordinate and collaborate with stakeholders in governments, non-profits, and other social service providers across Canada to advance project work and gather information required to complete projects
  • Answer questions from community stakeholders regarding community wellbeing practices using research, evidence, and policy impact assessments
  • Implement project management plans, including authoring documentation and reports of project activities internally and externally, following protocols for client communication, managing client and community expectations, managing risks, and troubleshooting conflicts
  • Represent HelpSeeker publicly through written communication, face-to-face meetings, product demonstrations, and presentations to external stakeholders
  • Inform business requirements of HelpSeeker’s technology and data products 
  • Apply HelpSeeker standards of branding, including writing, editing, information architecture, and graphic design to ensure work appears professional and is representative of HelpSeeker values.

Qualifications

  • Undergraduate degree or equivalent experience
  • 5+ years of experience in a relevant role
  • Demonstrated experience of technical communication, insight development, and presentation skills to non-technical audiences
  • Demonstrated experience working with complex datasets to extract insights
  • Working understanding of ontologies, information architecture, and epistemologies is an asset
  • Educational experience in data science, education, social sciences, technical communication, or social innovation is an asset.

Our Commitment To Reconciliation, Inclusion, Diversity, Equity & Sovereignty

Our team members live across Turtle Island in what is today known as Canada. We acknowledge that the places we call home today have deep ties to the Indigenous peoples that have stewarded this land since time immemorial. We also acknowledge that colonial actors and institutions perpetually deny Indigenous people their rights to self-determination and sovereignty must be challenged.

This is why we commit our organization to aligning our efforts to the advancement of the United Nations Declaration on the Rights of Indigenous Peoples and the Calls to Action of the Truth and Reconciliation Commission.

We value authentic Reconciliation and realize that restoring relationships is integral to systemic transformation. We acknowledge Indigenous people and perspectives as an asset to our work and teams, and therefore encourage applicants to self-identify as Indigenous.

We believe in a holistic, diverse, equitable and inclusive environment. We ensure equal opportunity for all applicants and encourage people of all visible minorities, and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply for our job opportunities.

We are committed to making HelpSeeker a more diverse and inclusive workplace. A part of this commitment is our participation in the 50-30 Challenge to increase representation of women and under-represented groups of people including visible minorities, people living with disabilities, and members of the 2SLGBTQ+ community. As founding peoples of Canada, First Nations, Inuit and Métis persons are under-represented in positions of economic influence and leadership.

Learn more about the 50-30 Challenge here:  https://www.ic.gc.ca/eic/site/icgc.nsf/eng/07706.html 

Join Us!

If you are interested in joining us at HelpSeeker, please fill out the form below.

  • e.g. Back-End Developer, Community Success Lead, Manager - Special Projects
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