Senior Data Scientist

Role Overview

HelpSeeker is seeking a talented Senior Data Scientist to support our expanding data and analytics needs. We have the largest inventory of social services in Canada and have implemented a novel ontology and graph based data infrastructure at HelpSeeker. As part of this, we are working to link a variety of datasets and create new insights from (largely unstructured) external sources and need to expand our Data Science talent.  If you are passionate about making an impact with your technical skills, this role is for you!


This is a remote position – work from home anywhere in Canada.

About Us

HelpSeeker Technologies is a Canadian social technology and systems change B-Corp, founded in 2018. HelpSeeker’s team of 30+ builds innovative solutions for complex social challenges.

HelpSeeker’s solutions support the transformation of fragmented social safety nets into ones that are human-centered, transparent, accessible, and evidence-led. HelpSeeker’s innovative technology and wraparound expert advisory support key stakeholders through three integrated models for help seekers, help providers, and decision-makers. 

HelpSeeker has a 100% remote work environment – all staff work from their home offices located across Canada.

When you join HelpSeeker you will be:


The Senior Data Scientist will be a talented individual who has experience with driving business value through generating and interpreting data, providing this data to subject matter experts, delivering the data for visualization, and a familiarity with Natural Language Processing (NLP). This role will report to the EVP of Innovation & Technology and work closely with other data team members. 


Responsibilities include:

  • Working with our Data Science Lead and Data Engineer to create the appropriate Extract, Transform and Load (ETL) processes to ingest and prepare external data sources
  • Collaborate with social sector subject matter experts to define data sets that will drive value for our partners
  • Work with our Visualization expert to ensure proper data is prepared and served
  • Become familiar with HelpSeeker ontology and graph based data infrastructure
  • Work with our data science and ontology external experts to improve and implement data architecture
  • Work to expand and improve our different Artificial Intelligence (AI) models (for example: we rely heavily on a transformer based NLP system)
  • Work to improve and implement our NLP models
  • Work to apply statistics and generate new AI models to improve our analyses of the social sector


Day to Day Work:

  • Work with other data team members to generate, fetch and serve data
  • Collaborate with clients and subject matter experts to apply statistics, data science and different models to analyze the social safety net in Canadian communities
  • Provide expertise and direct coding for the above
  • Research and provide improvements to our current processes
  • Work to understand and improve our deployment and use of AI models


  • Computer Science/Math or technical  degree or equivalent experience; Masters level education is preferred
  • 4+  years of experience in a relevant role
  • Applied data science experience

Our Commitment To Reconciliation, Inclusion, Diversity, Equity & Sovereignty

Our team members live across Turtle Island in what is today known as Canada. We acknowledge that the places we call home today have deep ties to the Indigenous peoples that have stewarded this land since time immemorial. We also acknowledge that colonial actors and institutions perpetually deny Indigenous people their rights to self-determination and sovereignty must be challenged.

This is why we commit our organization to aligning our efforts to the advancement of the United Nations Declaration on the Rights of Indigenous Peoples and the Calls to Action of the Truth and Reconciliation Commission.

We value authentic Reconciliation and realize that restoring relationships is integral to systemic transformation. We acknowledge Indigenous people and perspectives as an asset to our work and teams, and therefore encourage applicants to self-identify as Indigenous.

We believe in a holistic, diverse, equitable and inclusive environment. We ensure equal opportunity for all applicants and encourage people of all visible minorities, and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply for our job opportunities.

We are committed to making HelpSeeker a more diverse and inclusive workplace. A part of this commitment is our participation in the 50-30 Challenge to increase representation of women and under-represented groups of people including visible minorities, people living with disabilities, and members of the 2SLGBTQ+ community. As founding peoples of Canada, First Nations, Inuit and Métis persons are under-represented in positions of economic influence and leadership.

Learn more about the 50-30 Challenge here: 

Join Us!

If you are interested in joining us at HelpSeeker, please fill out the form below.

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