Sales Coordinator

Role Overview

HelpSeeker is seeking a talented, experienced and well-organized Sales Coordinator to provide support to the Strategic Partnerships team. This role will facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of HelpSeeker.

This is a remote position – work from home anywhere in Canada.

About Us

HelpSeeker Technologies is a Canadian social technology and systems change B-Corp, founded in 2018. HelpSeeker’s team of 30+ builds innovative solutions for complex social challenges.

HelpSeeker’s solutions support the transformation of fragmented social safety nets into ones that are human-centered, transparent, accessible, and evidence-led. HelpSeeker’s innovative technology and wraparound expert advisory support key stakeholders through three integrated models for help seekers, help providers, and decision-makers. 

HelpSeeker has a 100% remote work environment – all staff work from their home offices located across Canada.

When you join HelpSeeker you will be:


The Sales Coordinator will provide support to HelpSeeker’s Partnerships team. Success in this role is dependent on communication with internal and external stakeholders. Demonstration of organization /time-management skills, along with personal and ethical behaviour is of paramount importance in this position. Sales Coordinator will field a high volume of tasks, calls, and emails consistently with speedy data entry.


Responsibilities include:

  • Collaborate to create, maintain, and present sales reports
  • Support key projects and business initiatives by tracking deliverables of key team members and following up on outstanding items (escalating if necessary to leadership to identify issues and delay in completion of identified tasks)
  • Assist in the preparation and organizing of promotional material or events
  • Arrange for creation and distribution of presentations and supporting documents to help Strategic Partnerships team generate business leads
  • Evaluate current process/procedures and close any gaps in or between departments by working with key stakeholders to improve current processes
  • Review CRM Pipelines and summarize key activities
  • Ad-hoc research of items outside the normal scope of Sales Activity


Day-to-Day Work

  • Help manage Sales calendar – ensuring Strategic Partnerships team are aware of key deliverable dates and ensuring communication with Marketing and Community Success teams
  • Spearhead a weekly update to meet with Strategic Partnerships Team to prioritize all outstanding requests and ensure accuracy of their entry into HelpSeeker’s CRM system (HubSpot)
  • Data entry support for the team related to customer information and feedback
  • Monitor the team’s progress, identify shortcomings and propose improvements
  • Store and sort financial and non-financial data in electronic form
  • Maintain organized sales records and report month-end goal setting to the senior management team
  • Scheduling meetings across the company (sales meetings, planning calls, customer appointments, etc.)
  • Additional administrative duties include but are not limited to: Executive Calendar/Email management, external/internal meeting coordination


  • BSc/BA in Business Administration or relevant field, certification in sales or marketing will be an asset
  • Minimum of 3 years experience in sales
  • Minimum of 3 years experience using Hubspot
  • Have excellent data management skills – Excel, Google Sheets, Hub Spot, CRM systems, etc
  • Ability to build strong and productive working relationships with internal key stakeholders and customers
  • Thrive in a fast-paced, busy working environment
  • Be precise and detail oriented
  • A proven ability to build and improve administrative systems/processes
  • Self-starter who is comfortable working autonomously
  • Exceptional verbal and written communication skills
  • Well-organized and responsible with an aptitude in problem-solving
  • A team player with a high level of dedication
  • RFP and proposal writing experience is an asset
  • OCAP© Certification is an asset

Our Commitment To Reconciliation, Inclusion, Diversity, Equity & Sovereignty

Our team members live across Turtle Island in what is today known as Canada. We acknowledge that the places we call home today have deep ties to the Indigenous peoples that have stewarded this land since time immemorial. We also acknowledge that colonial actors and institutions perpetually deny Indigenous people their rights to self-determination and sovereignty must be challenged.

This is why we commit our organization to aligning our efforts to the advancement of the United Nations Declaration on the Rights of Indigenous Peoples and the Calls to Action of the Truth and Reconciliation Commission.

We value authentic Reconciliation and realize that restoring relationships is integral to systemic transformation. We acknowledge Indigenous people and perspectives as an asset to our work and teams, and therefore encourage applicants to self-identify as Indigenous.

We believe in a holistic, diverse, equitable and inclusive environment. We ensure equal opportunity for all applicants and encourage people of all visible minorities, and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply for our job opportunities.

We are committed to making HelpSeeker a more diverse and inclusive workplace. A part of this commitment is our participation in the 50-30 Challenge to increase representation of women and under-represented groups of people including visible minorities, people living with disabilities, and members of the 2SLGBTQ+ community. As founding peoples of Canada, First Nations, Inuit and Métis persons are under-represented in positions of economic influence and leadership.

Learn more about the 50-30 Challenge here: 

Join Us!

If you are interested in joining us at HelpSeeker, please fill out the form below.

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