Compass: Transforming the Social Sector

Leading-Edge Technology for Stronger Responses to Social Challenges

It’s no secret that the social outcomes we want to see in society are worsening with the pandemic, racism, opioid, and climate crises acting as accelerants in an already broken system. 

HelpSeeker received investment for the Compass project from the Digital Technology Supercluster, Microsoft, and CMHC to develop a novel platform that leverages artificial intelligence and machine learning to create a social services safety net. 

The platform aligns the needs of individuals, service providers, and policymakers across the social services sector to streamline and improve wayfinding for Canadians and their families.

Over the last seven years, our government has worked tirelessly to make sure no Canadian is left behind. The Digital Technology Supercluster’s Compass project will use digital technologies to help Canadians seamlessly find and access the social services and supports that they need.

By using AI and machine learning models, this new technology platform will introduce a more holistic, person-centered approach to social service provision.

- The Honourable François-Philippe Champagne, Minister of Innovation, Science and Industry- Developer

The Compass project is a collaboration to build a technology platform that will increase access to support, optimize and transform service delivery, and generate better data for decision-making and investment. 

The Compass project is led by HelpSeeker Technologies, in partnership with the City of Lethbridge, Medicine Hat Community Housing Society, Homeward Trust Edmonton, Canada’s Digital Technology Supercluster, Canada Mortgage and Housing Corporation, Microsoft Canada, Corsac Technologies, and the University of Toronto.


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